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I have the privilege of living fairly close to this store (30-45 minute drive) & I've visited twice so far! To say that this store is a hidden jewel is an understatement! Mary is so kind, helpful & knowledgeable! It's a pleasure to visit & I'll be do so again soon!
Jennifer T.S.
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July, 2021
Hi Stitchers,
With July 4th fast approaching, hope all your are enjoying our summer weather even though it is a little hotter than usual. At least this year we can spend holidays with family and friends. All I can say is thanks to all of you who were vaccinated to help this virus to subside, and to the health care workers for going beyond their call of duty in handling the pandemic. Hopefully within a short time, life will get back to normal for everyone.
As I state each and every month - hand-dyed fabrics by Lakeside Linens and Picture This Plus are taking months to get back into stock. Sampler Thread is still not able to supply many floss colors timely. All we ask is for everyone's patience. We know it is annoying waiting for a fabric when you want to start a project. Unfortunately, this is the new normal for now. Hopefully by the end of this year, some of these issues will subside. On to other business - Since Thea Dueck of The Victoria Sampler notified her customers of her pending retirement, we have taken an inventory of her patterns and Cathy Jean patterns which she sells. We have been updating our site noting which patterns include the embellishment pack, and adding counters so they will be removed once they sell out. Accessory packs will only be sold with a pattern. At a later date, we will post the remaining inventory of patterns only that we have in stock.
If any of you are traveling and would like to stop by, please call to verify our hours. We usually close the day before a major holiday, and are only open at this time Thursday, Friday, and Saturday. We love to meet our web customers.
Here is a sampling of our latest What's New:
SPECIAL NOTE: As noted many times, we always send tracking when we ship an order, and also always respond to e-mails as many know at all hours of the day or night. Possibly our responses might go into your spam folder since we have been informed that Verizon, Gmail, and Yahoo have changed their protocols. Always check there or make us a friend. This can avoid you not receiving our correspondence. We also only send our newsletter to those who sign up either in our shop or on our website, and we never share any information.
When visiting our shop - If you are interested in a specific item that you saw on our web site, please write down the title, code number, and/or designer. Giving us a brief description doesn't help with our assisting you. We keep a very large inventory of patterns, and cannot possibly remember each and every book, verse, or chart that we stock or show on our web site. Items also sell out, or we could be waiting for restocks to arrive. For those of you who cannot muster our front steps, we have a side ground level entrance. Just give us a call either prior to arriving or once you arrive, and we will gladly open the door for you. We have chairs positioned thoughout as well for anyone who wants to sit and browse through our racks and baskets of patterns. We want to make your shopping experience pleasant and enjoyable. We read all customer comments and suggestions. Some of the changes we have made to our site were due to customer requests. We continue to be a customer-oriented shop trying to help each and every customer. If you have a question, we are always available by phone and e-mail. We respond to all correspondence. For Facebook lovers, join us on our Facebook page for up-to-the-minute information. We post on Facebook to keep everyone informed of product delays, price changes, new shop models, and new releases. Also - remember we are only a phone call away for any questions you might have or send an e-mail. We respond to all correspondence. Happy Stitchin' until next time, Mary and The Staff at Ye Olde Cross Stitchery
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