I love your shop, and your website is perfect for when I can't make it over during business hours. Thanks so much...I'll definitely be back many more times!
Jennifer K. from Levittown, Pa
Hooray! Summer has arrived. Finally some sunny days rather than the rain that we have been receiving for the last few months.
Vacation time is upon us - so plan ahead when ordering. Since our craft is a cottage industry, many designers take vacations with their families during the summer, which in turn, delays our receiving restocks. Distributors also experience the same delays with staff shortages due to vacations. Again, Please plan ahead when picking your projects to stitch.
New in stock - Zappy Dots Needle Nannies from Hands on Design, Little House Needlework, Needle Bling Designs, Country Cottage Needlework, and many more. New Trims from Lady Dot Creates and Dames of the Needle. All are listed under our What's New Tab. Also, New fabric colors from Wichelt and Zweigart.
Here is a preview of our latest What's New:
As always we like to give everyone an update on restock and shipping issues:
Fabrics from Picture This Plus are taking 4 to 6 weeks to get back into stock. Lakeside Linens are still behind in dying, but we are getting in fabric and shipping as they are received. Hopefully these delays will subside in the coming months. Classic Colorworks have been swamped with orders, meaning some floss colors are taking weeks to get back into stock. Their Belle Soie silks are also taking weeks for restocks to arrive. The Gentle Art has been out of some floss colors due to base issues as well as dying issues. Also, you will notice that we have been adding many overseas designers that our distributors are now handling - Hands Across The Sea Samplers and Romy's Creations to name a few. If our stock is depleted, these designs can take a few weeks to get back into stock as our suppliers batch order. We like to ship orders complete, but recently have been back ordering more than ever. Keep your fingers crossed that this issue will be resolved once they see how overseas patterns are selling. We appreciate everyone's patience.
FOR THOSE VISITING OUR SHOP: If you are interested in a specific item that you saw on our web site, please write down the title, code number or designer. Giving us a brief description doesn't help with our assisting you. We keep a very large inventory of patterns, and cannot possibly remember each and every book that we stock or show on our web site. Items also sell out, or we could be waiting for restocks to arrive. Lastly, if you cannot muster our front steps, we have a side ground level entrance. Just give us a call and we will gladly open the door for you. We have chairs as well for anyone who wants to sit and browse through our racks and baskets of patterns. Debbie, our personal shopper, is available by appointment on Fridays and Saturdays. Otherwise, stop in and shop at your own convenience - if you need help, all you need to do is just ask for our assistance.
We read all customer comments and suggestions. Some of the changes we have made to our site were due to customer requests. We continue to be a customer-oriented shop trying to help each and every customer. If you have a question, we are always available by phone and e-mail. We respond to all correspondence. For Facebook lovers, join us on our Facebook page for up-to-the-minute information. We post on Facebook to keep everyone informed of product delays, price changes, new shop models, and new releases. Also - remember we are only a phone call away for any questions you might have or send an e-mail. We respond to all correspondence.
Happy Stitchin' until next time,
Mary and The Staff at Ye Olde Cross Stitchery