Thank you for such prompt service. I received the material this afternoon.
March has arrived! What a winter we have had here - NO snow, only rain, and cold weather with a few days of warm weather in the mix.
I cannot remember this ever happening in my part of the country where we always enjoyed the four seasons. I hope this is not a weather trend. As would happen as a result, last month my husband got a cold that would not go away. Within two weeks I ended up with a cold and upset stomach that seems to be going around. Since I would by flying to Nashville instead of driving, having a cold and flying are not a good mix. Then last week the coronavirus was announced. So I am NOT attending the Nashville Market this year, and not sure if any designers will back as well out due to the virus. Some overseas designers might not be able to attend. Then yesterday a tornado hit the Nashville area causing road closures, airport damage, and an upheaval in the area. I think this year it is best to stay home. There is always next year.
Don't think because I am not attending that we will not get market releases. That is not true as new market releases have arrived from
JBW Designs, Glendon Place, and Shannon Christine Designs. Others are on the way to us. So don't think you will be missing out, you
will not. Most Nashville releases I have posted under our Nashville Market preview tab, and I have started moving to the What's New as the items arrive. All Nashville releases should be in stock within the next 3 to 4 weeks. Plus there are other new releases that I will be posting as they arrive such as new fabrics from Fox and Rabbit that are used in the new Plum Street Samplers.
Here is a preview of our latest What's New:
***SPECIAL NOTICE: We recently started to insert a flyer with orders that outline how we handle orders as well as what to do if you have credit card issues, decide you no longer want the pending order, and more. This was in no way directed to anyone. We just wanted our customers to know what occurs when we receive an order, and how the order is processed. It also notes that we always send tracking once the order is packaged , and if you did not get the tracking that we sent, always check your spam folder. Recently we have been informed that Verizon, Gmail, and Yahoo seem to be blocking our e-mails thinking they are SPAM. Notify your company if you do not get our newsletter that you sign up for or tracking once we ship your order. We only send to those who sign up for our newsletter, and never share any information with others.
FOR THOSE VISITING OUR SHOP: If you are interested in a specific item that you saw on our web site, please write down the title, code number and/or designer. Giving us a brief description doesn't help with our assisting you. We keep a very large inventory of patterns, and cannot possibly remember each and every book that we stock or show on our web site. Items also sell out, or we could be waiting for restocks to arrive. Lastly, if you cannot muster our front steps, we have a side ground level entrance. Just give us a call and we will gladly open the door for you. We have chairs as well for anyone who wants to sit and browse through our racks and baskets of patterns. Debbie, our personal shopper, is available by appointment on Fridays and Saturdays. Otherwise, stop in and shop at your own convenience - if you need help, all you need to do is just ask for our assistance.
We read all customer comments and suggestions. Some of the changes we have made to our site were due to customer requests. We continue to be a customer-oriented shop trying to help each and every customer. If you have a question, we are always available by phone and e-mail. We respond to all correspondence. For Facebook lovers, join us on our Facebook page for up-to-the-minute information. We post on Facebook to keep everyone informed of product delays, price changes, new shop models, and new releases. Also - remember we are only a phone call away for any questions you might have or send an e-mail. We respond to all correspondence.
Happy Stitchin' until next time,
Mary and The Staff at Ye Olde Cross Stitchery