Hi, What fantasic service. My graphs arrived today. Thank you very much. Yours in Stitches,
Summer is upon us and going strong. The heat and humidity seems to be keeping everyone inside just to stay cool. Take this time to start thinking about your holiday stitching - Remember Christmas is fast approaching. Why not beat the rush and start your gift stitching now?
Again, summer is vacation time meaning many designers take their vacations, and distributors are working with a skeleton staff. Plan ahead to avoid any disappointments if we have to delay shipping your order. We try to keep a good stock, but items do sell out. Classic Colorworks has moved, which in turn, has delayed our receiving restock of flosses. Everything should be back on track in a few weeks. Lakeside Linens is still behind, and we ship the day our restocks arrive. Picture This Plus is running 4 weeks to receive restocks. Also, we have had a few designers with medical issues, which again, slows down our receiving their products. We are sorry for any delays and ship the day our restocks arrive. We have added a few New Counts and Colors of R & R Reproductions fabrics - remember, we only post what we have in stock of their fabric due to availability issues.
Here is a preview of our latest What's New:
Diane Graebner Trunk Show is coming our way this month. Once everything is ready, we will send a special e-mail with dates on display. Take a look under What's New section for a new release by Diane called "Feeding My Friend". Also, during the Trunk Show, there will be a special new release available to all who attend. All the models on display will be Diane's - somewhere around 75. So if you like Diane Graebner Designs, you might want to stop by and take a look.
FOR THOSE VISITING OUR SHOP: If you are interested in a specific item that you saw on our web site, please write down the title, code number and/or designer. Giving us a brief description doesn't help with our assisting you. We keep a very large inventory of patterns, and cannot possibly remember each and every book that we stock or show on our web site. Items also sell out, or we could be waiting for restocks to arrive. Lastly, if you cannot muster our front steps, we have a side ground level entrance. Just give us a call and we will gladly open the door for you. We have chairs as well for anyone who wants to sit and browse through our racks and baskets of patterns. Debbie, our personal shopper, is available by appointment on Fridays and Saturdays. Otherwise, stop in and shop at your own convenience - if you need help, all you need to do is just ask for our assistance.
We read all customer comments and suggestions. Some of the changes we have made to our site were due to customer requests. We continue to be a customer-oriented shop trying to help each and every customer. If you have a question, we are always available by phone and e-mail. We respond to all correspondence. For Facebook lovers, join us on our Facebook page for up-to-the-minute information. We post on Facebook to keep everyone informed of product delays, price changes, new shop models, and new releases. Also - remember we are only a phone call away for any questions you might have or send an e-mail. We respond to all correspondence.
Happy Stitchin' until next time,
Mary and The Staff at Ye Olde Cross Stitchery