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Hi! I've only had the chance to look at your website a little bit but I love it!!! It's wonderful and evident that you truly love your art. I appreciate all the color photos to look at and it makes it easy to make a list of the things that we want to look at and buy. I am so thrilled that you spent the time to make your site such a great place to visit. Keep up the good work. I'll be seeing you soon.
Lois Bruno
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December, 2018
Hi Stitchers,
Happy Holidays! Christmas is only days away, and I know many of you are finishing your gift projects. For those of you who are wondering what to purchase for your stitcher friends - how about a gift certificate, a stitching aide such as a Tacky Bob for the beader, a Needle Nanny, or perhaps a pair of the New Holiday Scissors. There are practical gifts for a stitcher. In years past, we stopped recommending patterns because we had many customers who received a pattern as a gift, felt obligated to stitch the project, yet hated every stitch. So I always say - make a list if you want something specific, meaning a pattern or kit, to avoid any disappointments. Family members and friends see all of us stitch, and they mean well, but usually have no idea what we like to stitch. Again, if in doubt, a Gift Certificate usually does the trick.
Now on to business. Lakeside Linens is still behind. We have been receiving shipments, but not all colors as Pat dyes fabrics that are on demand first, and eventually gets to all colors. Just some not as timely as we would like. Also - as I stated in our last newsletter, this is the time of year when designers close up shop around the 15th of December, and our distributors stop shipping around the 20th.We always like to ship an order complete, but if we find that a product will be delayed for any reason, we will ship what we have in stock, and back order the rest. All back ordered items are shipped the day they arrive in our shop. We deal with a cottage industry where some designers ship fast, while other can take weeks. So, if you are planning to start a new project and need supplies, think ahead to avoid any disappointments. Here is a preview of our Latest What's New:
FOR THOSE WHO VISIT OUR SHOP - To avoid a wasted trip, if you are interested in a specific item you saw on our web site, please write down the title, code number, or designer. Giving us a brief description doesn't help with our assisting you to locate the pattern. As most of you know, we keep a very large inventory of patterns, and cannot possibly remember each and every book that we stock or show on our web site. Items also sell out, or we could be waiting for restocks to arrive. Also - if you cannot muster our front steps, we have a side ground level entrance, just give us a call and we will open the door for you. We have chairs for anyone who wants to sit and look through our racks and baskets of patterns. Debbie, our personal shopper, is available by appointment on Fridays and Saturdays. Otherwise, stop in and shop at your own convenience - if you need help, all you need to do is just ask. We read all customer comments and suggestions. Some of the changes we have made to our site were due to customer requests. We continue to be a customer-oriented shop trying to help each and every customer. If you have a question, we are always available by phone and e-mail. We respond to all correspondence. For Facebook lovers, join us on our Facebook page for up-to-the-minute information. We post on Facebook to keep everyone informed of product delays, price changes, new shop models, and new releases. Also - remember we are only a phone call away for any questions you might have or send an e-mail. We respond to all correspondence. Happy Stitchin' until next time, Mary and The Staff at Ye Olde Cross Stitchery
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