TO ALL CUSTOMERS
Due to the spread of COVID-19 across our country,
we are experiencing 3 to 4 week delays in receiving
merchandise from some of our suppliers, while some products are
delayed in Europe since they were closed for months.
This problem filters down to you our customers.
We will be sending partial orders and sending back order items
once they are received.
Please allow extra time to receive your order -
this is not our normal, but these are not normal times
OUR RETAIL SHOP HOLIDAY HOURS-
Temporary Shop Hours until further notice are:
Thursdays, Fridays, & Saturdays 11 a.m. to 3 p.m.
Shop will be closed from December 20th to January 1st, 2021
Reopening Saturday, January 2nd
During our closing - you can always purchase through our web site as orders
will continued to be filled during our shop closing.
Shop hours will be evaulated after January 2nd if Covid-19 is still on the rise.
Masks & Social Distancing are required per PA regulations.
click to READ REGARDING RE-OPENING
WE ONLY CHARGE YOUR C/C AT THE TIME OF SHIPPING &
MULTI ORDERS ARE SHIPPED AS THEY ARE FILLED - NOT ALWAYS IN DATE ORDER.
***Recently we have been informed that Verizon, Gmail, and Yahoo seem to be blocking our
e-mails thinking they are SPAM. To avoid this issue -
Go to your e-mail inbox, then go to the"Contacts" tab, and add our e-mail addresses: firstname.lastname@example.org and email@example.com.
This might help eliminate the problem with getting order confirmatons & tracking.
THANK YOU ALL FOR YOUR CONTINUED SUPPORT THESE PAST 35 YEARS
STAY SAFE AND WEAR A MASK
NOW THE EXCLUSIVE DISTRIBUTOR OF
DIANE GRAEBNER DESIGNS & PHYLLIS BALDWIN DESIGNS