TO ALL CUSTOMERS
Due to the spread of COVID-19 across our country,
we are still experiencing 3 to 4 week delays in receiving
merchandise from some of our suppliers, while some products are
delayed in Europe since they were closed for months.
This problem filters down to you our customers.
Partial orders are shipped at our discretion.
Any items back ordered are shipped the day they arrive.
Please allow extra time to receive your order -
this is not our normal, but these are not normal times
OUR RETAIL SHOP -
IS OPEN ON SATURDAYS FROM 11 A.M. TO 3 P.M. ONLY
UNITL VALENTINE'S DAY
AS WE TRY TO COMPLETE OUR
YEAR-END INVENTORY & TEND TO A WATER ISSUE
During our closing - you can always purchase through our web site as all
orders will continue to be filled during our shop closing.
Curb side pick-up will also be available during this time.
Shop hours will be evaulated after January 20th when our inventory
counts are completed - new shop hours will then be posted.
Masks & Social Distancing are required per PA regulations.
click to READ REGARDING RE-OPENING
WE ONLY CHARGE YOUR C/C AT THE TIME OF SHIPPING &
MULTI ORDERS ARE SHIPPED AS THEY ARE FILLED - NOT ALWAYS IN DATE ORDER.
***Recently we have been informed that Verizon, Gmail, and Yahoo seem to be blocking our
e-mails thinking they are SPAM. To avoid this issue -
Go to your e-mail inbox, then go to the"Contacts" tab, and add our e-mail addresses: email@example.com and firstname.lastname@example.org.
This might help eliminate the problem with getting order confirmatons & tracking.
THANK YOU ALL FOR YOUR CONTINUED SUPPORT THESE PAST 35 YEARS
STAY SAFE AND WEAR A MASK
NOW THE EXCLUSIVE DISTRIBUTOR OF
DIANE GRAEBNER DESIGNS & PHYLLIS BALDWIN DESIGNS