VIRUS CLOSING UPDATED - 5-13-2020
YE OLDE CROSS STITCHING
Will REMAIN CLOSED UNTIL FURTHER NOTICE unless the Virus starts to subside - most likely sometime in June or July
We understand this inconvenience, but feel the health of our employees and customers is worth the wait.
For those customers who place orders through our website, we will continue to fill those orders until we run out of supplies and cannot get restocks. Since we are a cottage industry and most companies work out of their house, unless a company decided to close, other than waiting for restocks, everything should be like normal. If you order hand-dyed fabrics, it could take much longer than our approx. time frame due to the shutdowns. A few of our suppliers - Rainbow Gallery, Kreinik, Threadworx, and The Gentle Art, just to name a few that are under lockdown in their states have stopped shipping until their lockdown is lifted.
DMC floss and Zweigart fabrics come from Europe and with their home countries dealing with the virus, it is filtering down to our suppliers. In others words - our suppliers are running out of DMC floss. Classic Colorworks, who uses DMC base floss, will not be able to dye some colors due to the shortage. When ordering these flosses, please do not stock pile - only order what you need so others can also get floss for their projects. At this time Zweigart fabric is also not being shipped to our country causing some fabric colors to be back ordered. All back ordered fabrics will be shipped once they are back in stock.
Also - for those customers who left framing in our shop, we will be calling to arrange an appropriate pick-up time.
Since we will be in and out of the shop not following our posted hours, all phone messages will be returned when are in the shop. If you prefer, you can always send us an e-mail. At this time it is very hard to answer questions relating to stock of a product when we are not in the shop.
Again - we will continue to follow our normal shipping routine, just it may take a few days longer than we like.
Everyones patience during this trying time is appreciate
Stay Safe and Stitch, Mary, Rich, Iona, Gail, and Debbie
|
||